There have been quite a few changes to Nedbank's online application process. The first one really is about trying to address an issue of expectation management. For example, they've added an initial phase to the application steps and called it - Instant Bond Indicator. What that is trying to address, is to make sure that people who are ready for an application can have their expectations managed, in terms of what Nedbank is going to give them.
And for people who aren't quite ready, this will serve as an opportunity for them to get a real-time view of their credit and affordability and really empower them to start their search in a very informed way. So, that's one of the key changes that Nedbank has made over the last couple of months. As part of that, they expect to be making a lot more changes to enhance the overall experience for their customers in the near future.
