Privacy Policy
PRIVATE PROPERTY SOUTH AFRICA (PTY) LTD
This privacy notice provides details of the personal information we collect from you, what we do with it, how you might access it and who it might be shared with.
Our Organisation
Private PropertyThe Club Retail,
2nd Floor,
Cnr Pinaster Ave and 18th St,
Hazelwood,
Pretoria,
0081
South Africa
Mobile: +27 82 461 1991
Telephone: +27 82 461 1991
Organisation email: privacy@privateproperty.co.za
What we do with your personal information
We use your personal information only for the purpose for which it is collected. Among others, this purpose could be to provide a service, assist us with administration, recruit prospective employees or even to comply with a legal obligation. We may use your personal information for other similar purposes, including marketing and communications, but that will only occur in the case where we have your consent or another lawful justification for doing so.
From our Customers we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis..
| Processing purpose | Lawful basis | Retention period |
| Customer sales, service and support | S11 - To conclude or perform a contract to which the data subject is party | Until no longer needed for purposes of data subject's access |
| Customer sales, service and support | S11 - To conclude or perform a contract to which the data subject is party | Until contract completed |
| Property Portal Services | S11 - To conclude or perform a contract to which the data subject is party | Until no longer needed for purposes of data subject's access |
From our Consumers we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis..
| Processing purpose | Lawful basis | Retention period |
| Customer sales, service and support | S11 - To conclude or perform a contract to which the data subject is party | Upon conclusion of the service, event or promotion |
| Personalised Property Search Experience | S11 - We have the data subject's consent | Until consent withdrawn |
| Personalised Property Alerts | S11 - We have the data subject's consent | Until consent withdrawn |
| Property Enquiry | S11 - To conclude or perform a contract to which the data subject is party | When historical, statistical or research purpose expires |
| Real estate - buying services | S11 - To conclude or perform a contract to which the data subject is party | Until contract completed |
| Real estate - selling services | S11 - To conclude or perform a contract to which the data subject is party | Until contract completed |
From our Prospective Employees we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis..
| Processing purpose | Lawful basis | Retention period |
| Employee recruitment | S11 - To conclude or perform a contract to which the data subject is party | Until contract completed |
From our Suppliers we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis..
| Processing purpose | Lawful basis | Retention period |
| Managing and Invoicing a resource | S11 - To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
From our Consultants we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis..
| Processing purpose | Lawful basis | Retention period |
| Managing and Invoicing a resource | S11 - To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
What personal information do we collect?
We only collect the minimum amount of information that is relevant to the purpose. If you interact with us on the internet, the personal information we collect depends on whether you just visit our website or, use our services. If you visit our website, your browser transmits some data automatically, such as your browsing times, the data transmitted and your IP address.
If you use our services, personal information is required to fulfill the requirements of that service.
Generally, we collect the following personal information. If there is any specific personal information to collect, we will indicate as such, at or near the time of collection.
- Confidential Correspondence
- Email address
- Employment history
- Identification Number
- Location information
- Name, together with other identifying information
- Telephone number
- Online identifier
- Education history
- Physical address
- Financial & banking details
- Property Search History
- Property Alert Filters & Configuration
- Property Listing Information
Special personal information could be about your health, your racial or ethnic origin, your trade union membership etc. We collect the following special personal information, under the appropriate lawful basis.:
-
Criminal behaviour - allegations
- S27 - We have the data subject's consent
-
Race or ethnic origin
- S27 - For the establishment, exercise or defence of a right or obligation in law
We collect your personal information from the following indirect sources
| Data subject type | Personal information type | Indirect source name |
| Consumers | Confidential Correspondence | Customer |
| Consumers | Employment history | Customer |
| Consumers | Email address | Customer |
| Consumers | Financial & banking details | Customer |
Who might we share your personal information with?
To maintain and improve our services, your personal information may need to be shared with or disclosed to our service providers, other organisations such as ours or, in some cases, public or legal authorities.
We transfer personal information to the following organisations and countries:
| Data subject type | Organisation name | Type | Country |
| Customers | AWS - Private Property | Operator | Ireland |
| Customers | Elastic Email - Private Property | Operator | Canada |
| Customers | Microsoft Azure - Fusion | Operator | Netherlands |
| Customers | Microsoft Azure - Private Property | Operator | Ireland |
| Customers | Microsoft Office 365 | Operator | South Africa |
| Customers | SendGrid - Fusion | Operator | United States |
| Customers | Zoho | Operator | Ireland |
| Consumers | AWS - Private Property | Operator | Ireland |
| Consumers | Elastic Email - Private Property | Operator | Canada |
| Consumers | Mailchimp - Private Property - Systems | Operator | United States |
| Consumers | Microsoft Azure - Fusion | Operator | Netherlands |
| Consumers | Microsoft Azure - Private Property | Operator | Ireland |
| Consumers | Microsoft Office 365 | Operator | South Africa |
| Consumers | SendGrid - Fusion | Operator | United States |
| Consumers | Zoho | Operator | Ireland |
| Suppliers | Microsoft Office 365 | Operator | South Africa |
| Suppliers | Zoho | Operator | Ireland |
| Consultants | Microsoft Office 365 | Operator | South Africa |
| Consultants | Zoho | Operator | Ireland |
| Prospective Employees | Microsoft Office 365 | Operator | South Africa |
| Prospective Employees | Zoho | Operator | Ireland |
If we transfer your personal information outside of South Africa, we apply the necessary safeguards which include, confirming whether the receiving country has the proper data protection law, ensuring that there is a binding agreement between parties or, if the transfer is internal to our organisation, commitment to binding corporate rules. Details of these safeguards may be obtained by contacting us directly.
How do we look after personal information?
We limit the amount of personal information collected to only what is fit for the purposes as described above. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain personal information only for as long as is described above, to respond to your requests, or longer if required by law. If we retain your personal information for historical or statistical purposes we ensure that the personal information cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal information.
How can you access your personal information?
You have the right to request access to any of your personal information we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.
If you would like to make a request to see what personal information of yours we might hold, you may make a request from our organisation website or contact us as per the details above
Where you have previously given your consent to process your personal information, you also have the right to request that we transmit your personal information to a different service provider.
Where it may have been necessary to get your consent to use your personal information, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal information without affecting the lawfulness of processing based on consent before your withdrawal.
Our Information Officer
Solomon Kuwazasolomond@privateproperty.co.za
The SA Information Regulator
You have the right to lodge a complaint with the SA Information Regulator. See the Information Regulator contact details below.
The Information Regulator (South Africa)PO Box 31533
Braamfontein
27 Stiemens St
Braamfontein
2017
POPIA complaints
POPIAComplaints@inforegulator.org.za
PAIA complaints
PAIAComplaints@inforegulator.org.za