Di Smith*, rented her property for 28 years. At no time during this period did she receive any negative comments from her landlord, in fact he said many times that “she was the dream tenant.”
Over those years Di added much value to the property. The garden, for example, became verdant, the kerbside appeal stood out from neighbouring properties, the overall appearance from roof to paving was immaculate, the interior was similarly pristine.
Did Di spend money without compensation from her landlord? “Yes, absolutely, but this was my home and I wanted it to reflect my personality. Even if I requested an add-on, such as additional air-conditioning units, and the landlord refused, I would buy what I needed anyway, knowing full well that when and if I ever left, I would have to return the property to its original condition. That was never going to happen though, because I considered this as my house.”
As a tenant you are obligated, according to the Rental Housing Act, to abide by certain responsibilities such as paying your rent on time and regularly, ensuring that you meet the commitments outlined in the lease agreement, and alerting the landlord to potential problems or advising of repairs. You also need to ensure that you allow the landlord onto the property to undertake inspections, such as the pre-inspection (before you move in) and the regular ones during your tenancy.
There are, however, other things you can do to ensure that you and your landlord remain on good terms, and that you, like Di Smith, can assure your tenancy for the long-term. Here are some of those:
Damage responsibility
Many tenants don’t care for a property they don’t own, and think that any damage they cause will be rectified and paid for by the landlord. This is just not true. According to the Rental Housing Act, you will be held responsible for damage you have caused, such as tile cracks, carpet stains, and broken fittings. However, if you have evidence that these were there before you moved in, it will be for the landlord’s account.
By repairing any damage you have caused, and alerting the landlord to your willingness to replace, you are setting the tone for a good relationship. You are also showing respect. This type of communication sets the tone for the landlord’s confidence in you as a tenant.
Upgrading the property
If you are a person that enjoys comfort, you may be able to convince a landlord that enhancements you make are to his benefit. In this way, even if he is not prepared to financially contribute, once you have completed the project, the landlord might be swayed to reimburse you.
For example, you may want to add a fixed awning. To remove it at a later date may cost you in terms of restoration, but if the landlord visibly see’s how it adds to protecting a patio or blocking excess sunlight, he may be open to a financial contribution.
Showing respect for the landlord’s property
Many landlords do not provide garden services. The garden is often for the tenant to care for. You should not expect that any plants bought by you or a gardener you employ, will be refunded by the landlord. But, what this shows is that you care about your surroundings, and this again will enhance your relationship with the landlord. You are making improvements that have a future value, even if it is for the next renter. And best of all, from the landlord’s perspective, it may mean he can increase the rent for the next renter.
Securing your relationship
Communication is key. There is a fine line between over-communicating and under-communicating. When you intend to be a long-term tenant, you need to set the level of communication upfront, meaning it must be professional. Over a long-term tenancy, the relationship between a landlord and a tenant will change to a far more friendly tone.
It is also important to settle on one type of communication channel. For example, using WhatsApp, or email. Even face-to-face meetings are acceptable and actually sometimes preferable to ensure that there is no misunderstanding. Each must give a little when there are disagreements to ensure that there is compromise. It is vitally important that the landlord understands that you intend to make his property your home, and that you have the best of intentions. Make sure you really listen to the landlord’s requests and that he fully understands that you are listening to his. And always be honest, flexible and responsive.
Positioning yourself for the future
Showing your respect of a rented property and honouring the terms of your lease agreement is the best way to ensure a long tenancy. Expressing gratitude for prompt repairs and timely responses to requests will build a strong relationship with your landlord. Making improvements, as mentioned, that add value to the property should be similarly appreciated.
If there comes a day when you hit a financial bump, and if you have gone beyond expectations of a normal tenancy, the landlord may be receptive to a little leeway here or there.
Bear in mind that one day your landlord may wish to sell the property, and you may wish to buy it, especially given your emotional attachment and the physical contributions you have made. You may be able to negotiate a very good deal as a result. Taking care of someone else’s property as if it were your own, will reap rewards.
- Names in the article have been changed.
