Property Advice

The role of the Estate Agency Affairs Board in property disputes

Private Property South Africa
Property Power |
The role of the Estate Agency Affairs Board in property disputes

Make sure that the estate agent you are dealing with holds a Fidelity Fund Certificate, issued by the Estate Agency Affairs Board. The Board manages and controls, what is called The Estate Agents Fidelity Fund. The fund exists to reimburse someone who, under certain circumstances, has suffered a loss as a result of his dealings with an estate agent, i.e. theft by an estate agent of any money entrusted to him, failure of a principal estate agent to open a separate trust account with a bank, money being paid out from a trust account before he is given permission and so on.

What is The Estate Agency Affairs Board

The Estate Agency Affairs Board (EAAB) is a statutory body that primarily exists to regulate the industry and protect consumers in their dealings with an estate agent.

In the event of a dispute with an estate agent, the EAAB may be able to assist by setting up a mediation, depending on the circumstances, between the parties. There are a number of professionals who offer mediation and arbitration services who would also be able to assist to resolve the dispute. It is important to note, that many of the pre-printed agreements that estate agents use have a clause in the agreement that regulates what procedure the parties are to follow in the event of a dispute. If the dispute cannot be resolved, then the only recourse left maybe to see an attorney and institute legal proceedings.

You can contact the Estate Agency Affairs Board for more information about the fund and what circumstances warrant a claim. Tel: 011 731-5600 | Web: www.eaab.org.za.

This article originally appeared in Property Power 11th Edition Magazine. To order your copy at the discounted price of R120 click here.

Looking for a new tenant?

Advertise your property to rent quickly and easily on our site

Find out more

Related Articles

Have your say: Is SA’s real estate industry racist?
Private Property Reporter | 06 Apr 2016

Have your say: Is SA’s real estate industry racist?

Given the recent spate of racism and discrimination that surfaced in South Africa,

Lea Jacobs | 12 Feb 2015

The Importance of Finding the Right Agent

We have all undoubtedly heard that estate agents are basically out to fleece both buyers and sellers and that they earn far too much money for doing very little. Fortunately, while there may be those who don't practice according ...

Anna-Marie Smith | 22 Jun 2011

Trust Accounts - Protection, Safekeeping and Certainty

Trust accounts by definition are bank accounts specially designated to hold funds that belong to others. Real estate agents and attorneys are required to maintain separate trust accounts for client money and for escrowed funds. ...

sample image of property alerts

Get instant property alerts

Be the first to see property alerts for your area.
;